​Parlor Club

Effective Date: May 4, 2026
Last Updated: May 4, 2026

This Privacy Policy explains how Bakersfield Indoor Golf, LLC dba Parlor Club (“Parlor Club,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, submit an inquiry, apply for membership, book simulator time, attend our facility, communicate with us, purchase services, or otherwise interact with us.

By using our website, submitting information to us, applying for membership, or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Parlor Club is a private indoor golf club located in Bakersfield, California. Our services may include membership access, golf simulator bookings, private events, member communications, food and beverage service where permitted, access-control systems, security systems, and related club services.

Business Name: Bakersfield Indoor Golf, LLC
DBA: Parlor Club
Address: 4300 Resnik Ct. Ste 102 Bakersfield, CA 93313
Email: admin@parlorclub.com
Phone: (661)596-8987

2. Information We Collect

We may collect the following categories of personal information.

A. Contact Information

This may include:

• Name

• Email address

• Phone number

• Mailing address

• Salary range

• Emergency contact information, if provided

• Business or company name, if applicable

B. Membership and Account Information

This may include:

• Membership application information

• Membership tier or plan

• Account login information

• Booking history

• Guest information

• Member preferences

• Check-in history

• Access credentials or access-control activity

• Communications with our team

• Member status, suspension history, or conduct-related records

C. Payment and Transaction Information

We may collect or receive information related to payments, including:

• Billing name

• Billing address

• Membership plan

• Transaction history

• Last four digits of payment card

• Payment status

• Refunds, credits, chargebacks, or failed payments

We do not intend to store full credit card numbers directly on our systems. Payment information is typically processed by third-party payment processors or membership-management platforms.

D. Identity Verification and Age-Related Information

Because Parlor Club may provide alcohol service where legally permitted, we may collect or review information needed to verify identity or age, including:

• Date of birth

• Government-issued ID review

• Age-verification status

• Alcohol-service eligibility records

• Guest age-verification notes, where applicable

We do not knowingly sell alcohol to anyone under 21. Members and guests may be required to provide valid identification before purchasing or consuming alcoholic beverages.

E. Facility Access, Security, and Camera Information

To protect members, guests, staff, property, equipment, and the facility, we may collect information through:

• Security cameras

• Access-control systems

• Door-entry logs

• Time and location of entry

• Tailgating or unauthorized-access alerts

• Incident reports

• Alarm events

• Remote monitoring systems

Video and access-control records may be reviewed for safety, security, rule enforcement, insurance, legal compliance, or investigation of incidents.

F. Golf, Booking, and Usage Information

This may include:

• Simulator reservations

• Practice or play-session history

• Bay usage

• Event attendance

• Guest usage

• No-show or late-cancellation history

• Golf performance data, if collected through third-party simulator software

Golf simulator vendors may separately collect data through their own systems. Their privacy policies may apply.

G. Website and Device Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referring website

• Time spent on pages

• Cookies and similar tracking data

• Approximate location based on IP address

• Website interaction data

H. Marketing and Communication Information

This may include:

• Email subscription status

• SMS/text message opt-in status

• Marketing preferences

• Survey responses

• Promotion participation

• Social media interactions

• Referral source

• Ad campaign interaction data

I. Job Applicant or Contractor Information

If you apply to work with us or provide services to us, we may collect:

• Resume information

• Work history

• Contact information

• References

• Licenses or certifications

• Background-check information, where legally permitted

• Tax or payment information for contractors

3. How We Collect Information

We may collect personal information directly from you when you:

• Visit our website

• Submit a contact form

• Apply for membership

• Create an account

• Book simulator time

• Purchase a membership or service

• Attend the facility

• Bring a guest

• Communicate with us by phone, email, text, social media, or in person

• Participate in events, promotions, or surveys

• Use our Wi-Fi, app, booking platform, access-control system, or simulator systems

We may also collect information from:

• Payment processors

• Membership-management platforms

• Booking platforms

• Access-control providers

• Security vendors

• Marketing platforms

• Referral partners

• Public sources

• Social media platforms

• Service providers assisting our business operations

4. How We Use Personal Information

We may use personal information for the following business and commercial purposes:

A. To Provide Club Services

• Process membership applications

• Create and manage member accounts

• Schedule simulator bookings

• Manage check-ins and facility access

• Provide member benefits

• Process payments

• Communicate about bookings, memberships, billing, events, and service updates

• Provide customer support

• Manage guest access

B. To Operate and Protect the Facility

• Verify authorized access

• Monitor safety and security

• Prevent unauthorized entry

• Investigate incidents

• Enforce club rules

• Protect members, guests, staff, equipment, and property

• Respond to emergencies

• Support insurance claims or legal proceedings

C. To Comply With Legal and Regulatory Obligations

• Verify age for alcohol service

• Maintain records required by law

• Respond to lawful requests from regulators, law enforcement, or courts

• Comply with tax, accounting, licensing, insurance, and safety requirements

• Enforce our agreements and policies

D. To Improve Our Business

• Understand website usage

• Improve member experience

• Evaluate demand and capacity

• Improve booking systems and facility operations

• Develop new services, memberships, or events

• Troubleshoot technology issues

• Analyze marketing performance

E. To Market Our Services

• Send promotional emails or text messages, where permitted

• Share membership updates

• Announce events, offers, or club news

• Run referral programs

• Conduct targeted advertising

• Measure ad performance

You may opt out of marketing emails by using the unsubscribe link in our emails. You may opt out of marketing text messages by replying “STOP,” if applicable. Transactional messages related to your membership, booking, payment, safety, or account may still be sent.

5. Cookies and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to:

• Operate the website

• Remember preferences

• Understand website traffic

• Improve website performance

• Measure marketing campaigns

• Support advertising and retargeting

• Prevent fraud or abuse

You may be able to adjust cookie settings through your browser. Some website features may not function properly if cookies are disabled.

If we use third-party advertising tools such as Meta Pixel, Google Analytics, Google Ads, or similar tools, those third parties may collect information about your interaction with our website and other websites. Their privacy policies and opt-out tools may apply.

6. How We Share Personal Information

We do not sell your personal information for money. However, certain privacy laws define “sale” or “sharing” broadly, and some advertising or analytics activities may be considered a “sale” or “sharing” depending on how they are configured.

We may disclose personal information to the following categories of recipients:

A. Service Providers and Vendors

We may share information with vendors that help us operate the business, including:

• Website providers

• Payment processors

• Membership-management platforms

• Booking platforms

• Access-control providers

• Security camera and alarm providers

• Email and SMS providers

• Marketing platforms

• IT support providers

• Accounting, legal, and insurance professionals

• Customer support tools

• Analytics providers

B. Business Partners

We may share limited information with business partners where necessary to provide events, promotions, member benefits, or services you request.

C. Legal, Safety, and Compliance Recipients

We may disclose information to:

• Law enforcement

• Regulators

• Courts

• Government agencies

• Insurance carriers

• Legal counsel

• Professional advisors

• Other parties when necessary to protect rights, safety, property, or legal interests

D. Business Transfers

If we are involved in a merger, acquisition, financing, sale, reorganization, bankruptcy, or transfer of assets, personal information may be transferred as part of that transaction.

7. Security Cameras and Facility Monitoring

Parlor Club may use security cameras, access-control systems, alarm systems, and remote monitoring tools throughout the facility, including entrances, exits, simulator areas, lounge areas, bar areas, common areas, equipment areas, and other operational zones.

We use these systems to:

• Protect members, guests, staff, and property

• Prevent theft, misuse, vandalism, and unauthorized access

• Monitor compliance with club rules

• Investigate accidents, injuries, disputes, incidents, or rule violations

• Support insurance, legal, licensing, or safety obligations

Cameras are not intended to be placed in restrooms, changing areas, or other locations where a person would have a reasonable expectation of privacy.

By entering the facility, you acknowledge that you may be recorded by security cameras.

8. Alcohol-Related Information

If Parlor Club offers alcoholic beverages, we may collect, review, or maintain information necessary to confirm that a person is legally permitted to purchase or consume alcohol. We may refuse alcohol service to anyone who cannot provide valid identification, appears intoxicated, violates club rules, or otherwise cannot legally be served.

We may maintain incident records related to alcohol service, refusal of service, guest behavior, or safety concerns.

9. Children and Minors

Our website and membership services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate consent.

Minors may be permitted on the premises only as allowed by law and club policy. However, individuals under 21 may not purchase, possess, or consume alcoholic beverages. We may require age verification for any person seeking to purchase or consume alcohol.

Parents or legal guardians are responsible for minors they bring to the facility.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide services

• Maintain your account

• Process payments

• Resolve disputes

• Enforce agreements

• Maintain security records

• Comply with legal, tax, accounting, insurance, and regulatory obligations

• Support business operations

Security-camera footage may be retained for a limited period unless needed for an incident, investigation, insurance claim, legal matter, or business purpose.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or misuse will never occur.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you believe your account or access credentials have been compromised.

12. Your Privacy Choices

Depending on where you live and which laws apply, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how we collect, use, disclose, sell, or share personal information

• Opt out of certain marketing communications

• Opt out of certain targeted advertising or sharing activities, where applicable

• Limit certain uses of sensitive personal information, where applicable

• Not be discriminated against for exercising privacy rights

To submit a privacy request, contact us at:

Email: admin@parlorclub.com
Mail: 4300 Resnik Ct. Ste 102 Bakersfield, CA 93313
Phone: (661)596-8987

We may need to verify your identity before processing certain requests.

13. California Privacy Rights

California residents may have additional rights under California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act, if those laws apply to our business.

Categories of Personal Information We May Collect

In the preceding 12 months, we may have collected the following categories of personal information:

1. Identifiers, such as name, email, phone number, address, account login, IP address, and device identifiers.

2. Customer records information, such as billing information, membership records, and payment-related details.

3. Protected classification information, such as age or date of birth where needed for legal compliance.

4. Commercial information, such as membership purchases, booking history, transaction history, and service preferences.

5. Internet or network activity, such as website usage, cookies, and analytics data.

6. Geolocation information, such as approximate location from IP address or facility access logs.

7. Audio, electronic, visual, or similar information, such as security-camera footage or voicemail recordings.

8. Professional or employment-related information, if you apply for a job or contractor role.

9. Inferences, such as preferences, likely interests, or membership behavior.

10. Sensitive personal information, such as account login credentials, payment-related information, precise access logs, or identity-verification information, where applicable.

Purposes for Collection

We collect these categories for the purposes described above, including membership administration, bookings, payment processing, facility security, legal compliance, marketing, analytics, and business operations.

Sources of Personal Information

We collect information from you, your devices, service providers, payment processors, membership platforms, booking systems, access-control systems, security systems, marketing platforms, and other business sources.

Disclosure of Personal Information

We may disclose personal information to service providers, contractors, business partners, professional advisors, regulators, law enforcement, insurance providers, and other parties as described in this Privacy Policy.

Sale or Sharing of Personal Information

We do not sell personal information for money.

Depending on how our advertising and analytics tools are configured, certain disclosures to advertising or analytics providers may be considered a “sale” or “sharing” under California law. If applicable, we will provide a method to opt out, such as a “Do Not Sell or Share My Personal Information” link or cookie-preference tool.

Sensitive Personal Information

We do not use sensitive personal information for purposes that would require a right to limit use under California law unless we provide the required notice and choice.

Retention

We retain each category of personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Authorized Agents

California residents may use an authorized agent to submit privacy requests. We may require proof of authorization and may require you to verify your identity directly with us.

14. “Shine the Light” California Rights

California residents may request information regarding our disclosure of certain personal information to third parties for their direct marketing purposes, if applicable. To submit such a request, contact us at admin@parlorclub.com with the subject line “California Shine the Light Request.”

15. Third-Party Links and Platforms

Our website or services may link to third-party websites, apps, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties.

Third-party services may include payment processors, membership-management software, booking tools, access-control systems, golf simulator platforms, analytics tools, email/SMS platforms, and social media platforms. Their privacy policies apply to their collection and use of information.

16. International Users

Parlor Club is based in California and is intended primarily for users in the United States. If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Your continued use of our website or services after an update means you acknowledge the updated policy.

18. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

Bakersfield Indoor Golf, LLC dba Parlor Club
Email: admin@parlorclub.com
Phone: (661)596-8987